Frequently Asked Questions!
We’d describe SPOKEs as ‘true to size’ rather than generous. If you are choosing between two waist sizes, going with the larger is a good bet
If you have a tape measure follow the instructions on our fit page, and punch your waist and thigh measurements into our 'Build Calculator'. Alternatively, just follow these rules of thumb: if trousers generally fit you comfortably, but leave too much fabric flapping around your thighs and seat, pick build A. If they are often too tight in the thigh, pick Build C. If you have neither issue, pick Build B.
Once you’ve selected your size on the product page, a box will pop up letting you know. If it’s Made to Order, we share all the key dates - when the order book will close, when the production run will start, and when you can expect your trousers to ship.
We can only offer to custom make your trousers if we have the raw materials left. Once the fabric has gone, we can only offer the sizes we have left in stock.
While we often make to order, we don’t currently make anything in greater than a 38” waist. Developing patterns for different waist sizes is actually more complicated than you’d imagine - and we had to draw the line somewhere, based on current demand.
Currently we focus our customisation on sizes and fit. No other variations are possible, for now.
East London and Portugal. We deliberately seek out the same factories that manufacture for storied luxury brands - then we bring you their handiwork direct, for half the price.
No. They are made to measure. We don’t start from scratch, we work from an existing pattern - but because we are making to order we can offer a much wider range of patterns and sizes than most brands.
Absolutely. We know how hard it is to find the perfect size - and we know you’ll come back when we’ve nailed it, so we’re happy to invest in getting it right
Sure. Just watch the temperature. No more than 40 degrees, and tumble dry on cool. WE’ve already washed them for a soft feel - so they shouldn’t shrink
We include a prepaid label - so while you may need to stop at the post office, it’ll be a drive-by - no need to line up and wait. X
We can’t offer free shipping and returns outside the UK - but if you are willing to pay for postage, we’ll consider shipping further afield, by exceptions - just drop us a line, and we’ll let you know - firstname.lastname@example.org